At Smart Living, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
Information We Collect
When you visit our website, we may collect certain information automatically, including:
- IP address
- Browser type
- Device information
- Pages viewed
- Time spent on our website
- Cookies and tracking data
When you place an order or contact us, we may collect:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- Order history
How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Improve our website and services
- Send order updates and tracking information
- Prevent fraud and unauthorized transactions
- Send promotional emails and marketing communications (only if you opt in)
Payment Processing
Payments are securely processed through trusted third-party payment providers such as Shopify Payments, PayPal, Stripe, Klarna, or other secure payment gateways. We do not store your full payment card details on our servers.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and support marketing activities.
These may include:
- Essential website cookies
- Analytics cookies (Google Analytics)
- Advertising cookies (Meta/Facebook Pixel, TikTok Pixel, Google Ads)
You can control or disable cookies through your browser settings.
Sharing Your Information
We may share your information with trusted third parties only when necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Marketing and analytics providers
- Website hosting services
We never sell your personal information to third parties.
Data Security
We use secure technologies and industry-standard measures to protect your personal information, including SSL encryption and secure payment processing systems.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw marketing consent
- Request a copy of your stored information
To exercise any of these rights, please contact us at:
Data Retention
We retain your information only as long as necessary for legal, accounting, fraud prevention, and operational purposes.
Third-Party Services
Our website may contain links or integrations with third-party services. We are not responsible for the privacy practices of external websites or services.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
Smart Living
Email: support@smart-living.co.uk
Website: www.smart-living.co.uk
Last updated: 25.05.26
